GMP warns of phone scam on customers
Staff Report | January 24,2013
Green Mountain Power on Thursday warned customers that several attempts to scam its commercial customers over the phone have been reported.
The caller claims to be representing Green Mountain Power and requests the customer pay their account balance by releasing credit card information to the caller or paying their bill by means of a money card or other alternate payment mechanism. The caller also represents that the customer would have electric service disconnected if they do not comply.
GMP follows very clear processes when working with customers about paying their bills and advises customers that it would not demand credit card information or alternate payment mechanisms from a customer for any purpose. This is clearly a phone scam, GMP said.
Any customer receiving such a call should not provide the caller with any personal information, including account and credit card numbers, and should immediately contact the Vermont State Police or their local law enforcement agency.