By ALAN J. KEAYS Herald Staff The robber who stole nearly $2 million more than a year ago had some trouble starting his getaway van. He carried a dark colored revolver in his right hand and stole another handgun from one of the two guards he tied up in the brazen robbery Jan. 31, 2002, at Berkshire Armored Car Services in Rutland. Those new details of the crime were posted recently on the FBI Web site under the heading, Seeking Information. The FBI is asking the public to help solve the biggest robbery in state history. FBI officials in Vermont have been tightlipped about the investigation since the robber fled the armored car office at Howe Center. The posting on the Web site reveals a bit more information, but not much more. It was sometime around 5:45 a.m. when the robber took one of the armored guards by surprise as he came to work. He wore a dark ski mask with stripes and cut-outs of the eyes and mouth, the FBI posting read of the suspect. The suspect also carried with him a dark colored revolver, which he held in his right hand. The brazen bandit forced the guard to let him into the armored car facility. The robber took a handgun from a second guard already inside the building, handcuffing and tying up both guards. The handgun taken from the guard is described as 9 mm Glock, according to the FBI posting. The robber went into the vault, removed bags of money and put them in his vehicle before fleeing. But the getaway apparently didnt go smoothly. The vehicle had trouble starting and sounded as though it ran rough, the FBI posting read. The FBI said the suspect is a white man, 5 feet 10 inches tall, weighing between 165 and 170 pounds. He was wearing a dark colored, bulky jacket and spoke with a distinct nasal New York accent, the FBI said. The suspect is believed to have fled Berkshires office in a dark van, possibly a Ford or Dodge, with a stripe on the side. Rutland police did find a dark blue and gray Dodge Ram on the evening after the robbery parked on nearby Forest Street. The van had been reported stolen from Howe Center the morning of the robbery. The van has since been returned to its owner and police have refused to comment whether they believed it might have been used in the heist. Twenty-one FBI cases have been solved as a direct result of tips from the Internet since 1995, said Michelle Walensky, a FBI spokeswoman in Washington. She said the information about the robbery was posted on the FBI Web site last month as the result of a request from the FBI office in Albany, N.Y. She referred questions about whether the posting has led to any tips to the Albany office. Phone calls to that office and to John Kavanagh, the FBI agent in charge of Vermont, were not returned Monday. The FBI is offering a $20,000 reward for information leading to an arrest and conviction in the case. Walensky said that $20,000 is the top figure that a field office can offer as a reward. Berkshire has also offered a $50,000 reward. Rewards offered by the FBI for information leading to an arrest and conviction of suspects appearing on its Ten Most Wanted List are at least $50,000. Contact Alan J. Keays at email@example.com.